Privacy Policy
Here at BJ Baker and Son we are committed to respecting and protecting your privacy.
This privacy policy explains when and why we collect personal information, how we use it, conditions under which we may disclose it to others, and the choices you have.
The policy relates to all our business activities, not just the website.
This policy may be updated from time to time so please check this page occasionally to ensure you are happy with the changes. By using our services you are agreeing to be bound by this policy.
Date: 3rd May 2018
Next Review date: 3rd May 2019
Author: Abigail Baker
Who we are
We are B J Baker and Son, trading as Rosegate Farm and Butchery. We retail fresh meat and soft fruits to local customers from our shop on our farm.
Our registered address is Rosegate Farm, 36 Rose and Crown Road, Swavesey, Cambridgeshire, CB24 4RB, United Kingdom. Full contact details can be found at www.rosegatefarm.co.uk/#findus
How we collect information about you
We collect information from you when you contact us to enquire about our services either in person, by email, social media or by phone.
What information do we collect?
We collect information to enable to fulfil our obligations to you our customer, and to respond to business enquiries. The table below details exactly what information we collect, and for what purpose.
Mailing List
By filling out our web signup for the mailing list you are consenting to receive a weekly email newsletter as well as any other special offers.
If you decide you do not wish to continue receiving our newsletter you may use the unsubscribe function at the bottom of the newsletters or alternatively email us at david@rosegatefarm.co.uk. As o f25th May only subscribers who have double opted in will continue to receive our mailing list. In order to double opt in, customers must fill out the header banner on their email to reconfirm their consent to receive the mailing newsletter.
Sensitive Data
We do not gather sensitive personal data (e.g. health, genetic, biometric data, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We have no need for this information and expressly request that you do not provide such sensitive data to us.
Children’s information
Our services are not directed at children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
Third parties
We will not sell or rent your information to third parties
We will not share your information with third parties for marketing purposes.
We may pass your information to third party service providers who we have engaged for the purpose of providing services to you on our behalf. We disclose on the information necessary to deliver the service.
Details
If you choose to supply us with your personal information, we may use it in the following ways:
- To send you our email newsletter if you sign up
- To improve our products and services
- To update you with order details
The following table outlines the personal data we collect and for what purpose. This table also outlines the third parties the data is processed by or shared with and length of time the data is stored for:
| Name | What data | Legal Ground | Purpose | 3rd Parties | Data Retention |
| Contact information | Contract | To allow initial and ongoing contact with prospective and continuing customers, suppliers | Zoho Mail
We have signed EU model contract clauses |
Until request for deletion | |
| Mailing List | Name, email address | Contract | To inform customers of weekly butchery and farm updates | Mailigen
We have signed model contract clauses |
Until request for deletion. Subscribers can unsubscribe at any time. |
| Order Book | Name, contact details | Contract | To record orders | N/A | Disposed once order completed |
| Analytics | Website visitor behaviour (anonymized – full IP address is NOT stored) | Legitimate Interests | To analyze popular content, website performance, etc. – so we can further improve | Google Analytics
We signed EU model contract clauses & anonymise IP address |
Indefinitely
NB: NOT personal data |
Controlling your information
You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us
Requesting a copy of your information
You may request a copy of any data that we hold about you. Upon request we will provide an electronic version containing all the information that we hold on record about you.
Updating or correcting your information
The accuracy of your information is important to us. If you change your email address, or any other information we hold is inaccurate or out of date, please contact us so can correct our records.
Deleting your information
You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (e.g. if we require the information to enable us to complete our contractual or legal obligations) your personal data will be deleted upon request
Use of cookies
Like many websites, the Rosegate Farm website use cookies. Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.
The cookies we use are 1st party cookies. We don’t use any 3rd party cookies (these are often used to track behaviours across a range of websites, so targeted advertising can then be applied. We don’t do this!!
We use cookies for Google Analytics: Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and what contact is most popular. This helps to ensure that our website is responding to your needs in the best way possible.
By using and browsing the Rosegate Farm website, you consent to cookies being used in accordance with this policy. If you don’t consent, you will need to turn off cookies or refrain from using the site. Most browsers will allow you to turn off cookies. Switching off the cookies should not noticeably restrict your use of the website.
Security
We are committed to ensuring that your information is secure. In order to protect your information from loss, misuse or unauthorised access we have put in place suitable physical, and electronic procedures to safeguard the information we collect. These steps include the following
- Data Minimisation – We only take the minimum contact information from customers
- Password Protection – All accounts on PC’s, laptops, mobile devices connected to Rosegate Farm are password protected.
- Security – concerning devices (PC’s, laptops, and mobile devices), online accounts, physical access and storage.
Data Breaches
If a data breach were to occur Rosegate Farm will promptly notify you of any unauthorized access to your personal information
Complaints
If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter.
Please write to:
Rosegate Farm, 36 Rose and Crown Rd, Swavesey, Cambridge CB24 4RB.
Email: david@rosegatefarm.co.uk
If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Information Commissioner’s Office (ICO)
